Had a oil change,got in ,got done and got out in less than an hour,staff pleasant,efficient!No complaints,even had hot beverage Coffee,hot chocolate,water while I waited.
All was good but 2 hours to complete the sale is too long. We spent a good 30-45 minutes total of the time sitting in an office by ourselves waiting. Not sure why the wait - We had an appointment but the car wasn’t ready so we had to wait for that, then for paperwork. Should have pretty much been ready to go I would have thought. Again doesn’t change my rating but it’s an area to improve in so far as customer experience. Sales and Purchasing process has always been great so we will be back just ...
They are the best dealer for any need so enjoy the water and coffee in break area . Thanks for everything
Quality Service on my Tahoe Premier. Friendly and Professional Staff. Dealership is well kept, easy to find.
That are very professional. They kept me informed about the wait and why it was taking so long. Which made sense and they are very good. So they did very good as far as it goes.
Very outstanding and professional Service and I didn’t have a appointment very courteous also, I wouldn’t go anywhere else I’m sticking with GREGG YOUNG CHEVROLET Thank You 😊
Service guys r always friendly & efficient. Seem to b less likely to try to “upsell”
Andrew found us our hard to find Colorado truck on HIS DAY OFF! That says it all.
Great attentive service. They gave me exactly what I needed and went the extra mile to make sure my experience was A one
Great service, friendly staff! Repeat customer many times over. All work done right the first time.
Ricky and Jrnny worked very wel together to make sure i got the sUV meant for me. The finance manager Seth explained everything vwry well and answered any questions i had.
Awsome dealership!! Max and Lane are great!! Will defiantly be dealing with them again soon .
Service was prompt friendly service writer. No problems to report at this time. It was all good
They moved the truck from Indianola to Norwalk they. They were easy to work with. I am happy I went with them.
I drive from, Newton to Norwalk when I need work done on my vehicle. The customer service at this dealership is wonderful and they make sure all my questions are answered when I’m at the customer service location. Troy, who is in customer service is very nice and very professional with his answers and he makes the visit worth driving the distance I do. There’s a, Gregg Young right here in my town but I don’t trust them because they never fixed my one vehicle correctly and the vehicle had to keep going back along with them ...
Good customer service. I highly recommend this dealership.
Greg Young Serviced my GMC Terrain, did a good job, and gave me the code to wash it as well! Good Job!
Above and beyond service. Completely professional and top notch. Would go there easily once again.
I have purchased 2 vehicles from them over the last 6 yrs.They are amazing. They will go the extra mile for u. Even there used vehicles have the best deals around. And i dont have lots of money not buying top of the line vehicles. But still be treated as if i was. Keep up all the great work. Hope to buy more over the yrs. But not 2 soon. Very satisfied customer.
Very helpful and knowledgeable, was able to find the problem and fix it
Pleasant experience. Your head of body shop Scott was very helpful. Very courteous and knowledgeable.
We purchased a 2017 Jeep Renegade this weekend. Had a great experience with everyone from our Salesman Blake to the finance team. Will suggest Gregg Young Norwalk to everyone.
Always willing to solve my issue quickly. and the Customer Service I receive from Troy is top tier. Happy I am never stranded, I either get on the shuttle or receive a loaner. GYC is awesome!
The time spent with the sales staff was great. The vehicle is perfect. Will return.
Everyone was very courteous to us. Our Salesman Art Miller was very understanding and knowledgeable about the vehicle. I
I think they done a great job at paying attention detail. Would trust them again with my vehicle thank you
Service initially missed my request to repair a tire that had a slow leak. I called later in the day & they made arrangements to repair the tire the next day at no charge.
These people are the best of the best…..Got four new tires last evening and they had no loaner vehicles available but, true to Taylor wanting to make sure his customer has what he/she needs, a loaner vehicle was found so I could join my family for my birthday dinner…..It really was a great feeling…..I have only had excellent experiences with Tyler and Taylor and today Troy entered the picture and was so amazingly helpful in ensuring I had everything out of the loaner car before I left!! I could go on and on but those who ...
Service department and personnel were excellent. They were fast, friendly and knowledgeable. I would highly recommend them.
Tyler & everyone at young’s IS # 1. Everyone deserves the credit. “Congratulations to each team member” at the Gregg Young dealership. BRAVO !!!!! - The Jim & Pat Russell family - Johnston, Iowa
Jenny, Johnny and Lane were awesome! They took care of me when I really needed it and really knocked my expectations out of the park. They definitely earned my future business and my undying appreciation. Thank you!!
Harvey my salesman was very friendly and helpful. The dealership was very clean. I highly recommend this dealer, they do their best to help you with the car buying experience.
My husband and I have bought 4 vehicles from them so far and will continue to in the future! Harvey is also a great salesman and found the perfect vehicle for us under our criteria we wanted! Everyone there is so helpful and friendly and great people to work with! I would recommend them to all my family and friends! Already have!! Keep up the great work and keep on Harvey with ur excellent customer service! I WOULD GIVE YOU 10 STARTS IF THERE WAS A RATING THAT HIGH!
They were very noligable about the vehicle and the salesman Max was very good salesman with a great attitude.
Very courteous and knowledgeable. Had great communication with me through the entire process. Well Done
Courteous, helpful, pleasant, efficient. Gave shuttle ride home while my car was being worked on.
Had a great visit to the dealership. Servicetech was helpful and my car was ready on time.
We just happened to be in the area to visit family and I went there and was greeted at the door and looked at the inventory and was lead in a direction of the perfect vehicle. Thanks to the salesman Mark and the entertainment re Gregg Young team!!
Brian was great to work with. I hope to use him again in the future.
I brought my tire in because it wasn’t holding air. Figured nail. They couldn’t find any puncture so they resealed the tire and balanced it. NO CHARGE. Thank you.
Very friendly staff. The salesman Mark Adams was very courteous as well as Troy in the service department.. I would recommend Gregg Young Chevrolet Norwalk to anyone..
Had my truck in the shop and oil changed tires rotated in an hour great job Gregg young Chevrolet Norwalk service department thank so much🤙🏼🤙🏼🤙🏼
They kept in constant communication every step of the way, provided excellent service and answered all my questions plus doing a great job on my vehicle and I was provided with a great loaner vehicle
Jacob was great to work with. It was a quick and easy process.
Everyone I dealt with did an excellent job and Jenny was very helpful in recovering and using “My Chevrolet Points” toward my total. I always feel confident bringing my TRAX to Gregg Young.
Greg Youngs, is Very friendly, and very efficient, I would recommend Anyone, to not only purchase a new vehicle here, but to use their services as well. Thank You for your service!
GYC has always went above and beyond to accommodate my needs
Excellent staff. Ricky Kimbley was the best. Made the car buying experience easy. He went the extra mile. Staff was never pushy. I would highly recommend Gregg Young Automotive Group to all my friends and family. Thank you Ricky!
Jenny was very friendly and very knowledgeable. They worked with me and got the car detailed in a short time in order for me to go back to Kansas.
Tyler follows the Golden Rule, he treats others like he wants to be treated! That's it! He represents your dealership very well! Salary review for Tyler, he does a great job!
The people at Gregg Young Chevrolet have always been very responsive to take care of my automotive needs. They are friendly and do an excellent job of following up to make sure that I am satisfied. I recommend them to my friends.
Easy buying experience with a friendly sales staff.
Brian in the sales department was super friendly, knowledgeable, and a straight shooter. Everything that I was told was accurate. Great vehicle so far and feel like the price was very fair!
I really enjoy working with Gary he is a great person He really worked with me to get the right vehicle that I wanted thank you Gary
Smaller dealership but great employees. Very willing to work with buyers.Andrew Sullwold was my customer sales person and he was very friendly and answered all my questions.
We are very pleased with our new car and the excellent customer service received from Harvey, sorry forgot your last name and Andrew too. Their mgr was also so helpful, even put our grandchild’s car seat in car when switching over. They were all so patient as we took our 3 grandchildren along, already recommended them to my friend who has been car shopping she said. The financial officer was so friendly and personable too! Harvey and Andrew are a credit to Gregg Young, thanks for having such great associates!
They were willing to work with me to make a deal that worked for me and my budget. They found the vehicle I was looking for.
They were slow on responding to me I had to call them. Initially they wanted me to want for the service and I’m really glad I didn’t because it took till after 4:00pm to get back to me.
They answered all of my questions! Very friendly and thorough! Very patient and made sure they covered all areas and anything I needed answered if they didn’t know they found out to make sure I was totally satisfied! Will definitely use again for any service needed!
I thought All hope was lost until I went in and was made a deal that sounded too good to be true. I went every where else for a car but wasn’t accepted but they understood my situation and made it happen. Very grateful.
Great place to buy a car. Brian Benson was the salesman who helped us. Great guy. Funny, personable, knowledgeable, just a great guy. Never pushy, just helpful. This is not the first car I have purchased there. I highly recommend Gregg Young. Give Brian a call.
The dealership is efficient & always courteous. I purchased an Equinox over 2 years ago & have been very pleased with all aspects of sales & service. I plan to do business with GYC for years to come
The dealership was clean and well equipped. All the staff were very helpful and professional. Overall, it was a very good, low pressure experience. I would recommend buying from this dealership.
Great dealership! Always upfront pricing, great trade values and the best finance terms in Iowa. Would not go anywhere else. Great selection and unbelievable customer service.
Excellent service and great customer service. Harvey and Ryan were the best to work with. We will definitely be going back. Well worth the 30 minute drive.
Work was good, people were friendly. They could have given me a few more updates on my car status, but otherwise all was great. Quick pick up.
Service appt ran longer than projected. Dealer offered $10 off service bill in an effort to make up for it whi h was appreciated. Service itself was good.
Excellent customer service from the service department to the sales side, if you’re shopping for a new vehicle definitely ask for Jared in sales
I wanted to buy local, so I went to Gregg Young. I talked to Jake Vos, very pleasant, friendly, helpful, answered all questions I asked. Did not rush me about making a decision He was a great sales person and had a great personality, The girl that went over the paper wolk with me was also friendly and explained everything very well. Both of these people were excellent...
Great deal on a new chevy silverado, there was great communication, no surprises and I was in and out in under 30 minutes. Would definitely recommend.
Very great experience from the appointment setup to the actual pickup. Taylor and crew are the absolute best. Great follow through and very timely service.
The dealership provides excellent service by keeping me informed as the service is being completed. If I need to purchase a vehicle in the future, Gregg Young will be my dealership.
Jennifer was awesome! She went out of her way to get me into a new car. I’m so excited to drive my new car
Nice to have dealership close to my work. They picked up my new GMC Acadia for service and first oil change free. Thanks to all of Gregg Young’s dealership.
Harvey was very helpful and answered my questions. They made it very quick during this strange time that we are in. It would be nice if the extra mile plan could be chosen as an option before working on the car price since it is an added cost as well. Part of that cost is two oil changes which cannot be used if you purchase a certified vehicle that already includes them.
The entire service staff was courteous and timely. The service associate went through the inspection sheet with me and explained the recommend services for the vehicle.
Quick in and out for recall work, change of wiper blades, complimentary interior disinfectant mist, car wash. All personnel were very accommodating, even when U was late for my appointment.
Conner and Johnny were so easy to work with. They made the car buying process easy and smooth. I would highly recommend them and would use them again
Gregg Young sales people work with their customers. I was a happy customer and will recommend Gregg Young Auto to my friends in the future.
We have purchased an Equinox from Gregg Young and have been very happy with the vehicle and the service at the dealership. There Extra Mile program has proven to be a great add on to our purchase. I have another make of vehicle and they have always been very accommodating for it's service needs as well. The Young team has been terrific, and Joe was super good to work with during our visit.
I can’t say enough about how happy I am with my 2020 Equinox! Mike and everyone at Gregg Young Chevrolet went above and beyond to get me the perfect vehicle for my family with a payment exactly where I needed to be. I have recommended them to everyone I have told about my new suv!
Awesome service from Taylor! Called and he got me right in. Waited for service to be completed. All was covered under my warranty. Thank you Loretta Pender
Great experience with a tire replacement. Arrived with bad tire 2 minutes before closing, the service rep got my new tire ordered and I was out in 10 minutes. I was notified the next morning at 8am that my replacement was ready. Brought vehicle in and switch was done in 15 minutes. First time using their services but won't be the last.
Very good service and friendly staff easy finance Good price of any cars and trucks and i would recommend to friends and family come to look around
No complaints. Very friendly and helpful! I don’t mind waiting for my vehicle to get worked on because they are fast and have a comfortable waiting area.
Always a great experience when dealing with Gregg young. Staff is very friendly and attention to the customer is outstanding. Would highly recommend this dealership!
Very good customer service. Knew everything about the car we bought & showed us how everything worked that was on the vehicle. All staff was friendly.
Taylor is great at dealing with customers. He communicated well. Everything. I came in for was taken care of.
Great staff great communication and they always get my vehicle in and out quickly. I absolutely will not take my vehicle anywhere else. This team is professional and I trust them!
The entire staff at Gregg Young are very helpful. From beginning to end everyone went out of their way to help and make you feel important. Our salesman took the time to hear my wants and needs and was able to deliver on all of them. I have dealt with the service center on two different occasions and both times have been handled efficiently. This dealership does not make you feel like you are just another sale. I highly recommend this dealership to everyone.
Everyone was competent and friendly. They weren?t pushy, which is huge to me! I get they really wanted to get me the best deal! Will definitely go back next time I need a new car!
Excellent service & great turn around on my damaged vehicle. Body shop provided a loaner while repairs were made after a deer hit my car. I highly recommend Gregg Young!
Everyone is very helpful. Mark Adams goes above and beyond to help us. Also Chad in service is very helpful. Thank you to all at this Dealership, the Schiltz family
As always, Gregg Young Chevrolet was fast and friendly, put me in a sweet loaner vehicle while mine was in the shop, and went above and beyond in making sure I was happy!