I brought my tire in because it wasn’t holding air. Figured nail. They couldn’t find any puncture so they resealed the tire and balanced it. NO CHARGE. Thank you.
Very friendly staff. The salesman Mark Adams was very courteous as well as Troy in the service department.. I would recommend Gregg Young Chevrolet Norwalk to anyone..
Had my truck in the shop and oil changed tires rotated in an hour great job Gregg young Chevrolet Norwalk service department thank so much🤙🏼🤙🏼🤙🏼
They kept in constant communication every step of the way, provided excellent service and answered all my questions plus doing a great job on my vehicle and I was provided with a great loaner vehicle
Everyone I dealt with did an excellent job and Jenny was very helpful in recovering and using “My Chevrolet Points” toward my total. I always feel confident bringing my TRAX to Gregg Young.
Greg Youngs, is Very friendly, and very efficient, I would recommend Anyone, to not only purchase a new vehicle here, but to use their services as well. Thank You for your service!
Tyler follows the Golden Rule, he treats others like he wants to be treated! That's it! He represents your dealership very well! Salary review for Tyler, he does a great job!
Jenny was very friendly and very knowledgeable. They worked with me and got the car detailed in a short time in order for me to go back to Kansas.
The people at Gregg Young Chevrolet have always been very responsive to take care of my automotive needs. They are friendly and do an excellent job of following up to make sure that I am satisfied. I recommend them to my friends.
Brian in the sales department was super friendly, knowledgeable, and a straight shooter. Everything that I was told was accurate. Great vehicle so far and feel like the price was very fair!
I really enjoy working with Gary he is a great person He really worked with me to get the right vehicle that I wanted thank you Gary
Smaller dealership but great employees. Very willing to work with buyers.Andrew Sullwold was my customer sales person and he was very friendly and answered all my questions.
We are very pleased with our new car and the excellent customer service received from Harvey, sorry forgot your last name and Andrew too. Their mgr was also so helpful, even put our grandchild’s car seat in car when switching over. They were all so patient as we took our 3 grandchildren along, already recommended them to my friend who has been car shopping she said. The financial officer was so friendly and personable too! Harvey and Andrew are a credit to Gregg Young, thanks for having such great associates!
They were willing to work with me to make a deal that worked for me and my budget. They found the vehicle I was looking for.
They were slow on responding to me I had to call them. Initially they wanted me to want for the service and I’m really glad I didn’t because it took till after 4:00pm to get back to me.
They answered all of my questions! Very friendly and thorough! Very patient and made sure they covered all areas and anything I needed answered if they didn’t know they found out to make sure I was totally satisfied! Will definitely use again for any service needed!
I thought All hope was lost until I went in and was made a deal that sounded too good to be true. I went every where else for a car but wasn’t accepted but they understood my situation and made it happen. Very grateful.
Great place to buy a car. Brian Benson was the salesman who helped us. Great guy. Funny, personable, knowledgeable, just a great guy. Never pushy, just helpful. This is not the first car I have purchased there. I highly recommend Gregg Young. Give Brian a call.
The dealership is efficient & always courteous. I purchased an Equinox over 2 years ago & have been very pleased with all aspects of sales & service. I plan to do business with GYC for years to come
The dealership was clean and well equipped. All the staff were very helpful and professional. Overall, it was a very good, low pressure experience. I would recommend buying from this dealership.
Great dealership! Always upfront pricing, great trade values and the best finance terms in Iowa. Would not go anywhere else. Great selection and unbelievable customer service.
Excellent service and great customer service. Harvey and Ryan were the best to work with. We will definitely be going back. Well worth the 30 minute drive.
Work was good, people were friendly. They could have given me a few more updates on my car status, but otherwise all was great. Quick pick up.
Service appt ran longer than projected. Dealer offered $10 off service bill in an effort to make up for it whi h was appreciated. Service itself was good.
Excellent customer service from the service department to the sales side, if you’re shopping for a new vehicle definitely ask for Jared in sales
I wanted to buy local, so I went to Gregg Young. I talked to Jake Vos, very pleasant, friendly, helpful, answered all questions I asked. Did not rush me about making a decision He was a great sales person and had a great personality, The girl that went over the paper wolk with me was also friendly and explained everything very well. Both of these people were excellent...
Great deal on a new chevy silverado, there was great communication, no surprises and I was in and out in under 30 minutes. Would definitely recommend.
Very great experience from the appointment setup to the actual pickup. Taylor and crew are the absolute best. Great follow through and very timely service.
The dealership provides excellent service by keeping me informed as the service is being completed. If I need to purchase a vehicle in the future, Gregg Young will be my dealership.
Jennifer was awesome! She went out of her way to get me into a new car. I’m so excited to drive my new car
Nice to have dealership close to my work. They picked up my new GMC Acadia for service and first oil change free. Thanks to all of Gregg Young’s dealership.
Harvey was very helpful and answered my questions. They made it very quick during this strange time that we are in. It would be nice if the extra mile plan could be chosen as an option before working on the car price since it is an added cost as well. Part of that cost is two oil changes which cannot be used if you purchase a certified vehicle that already includes them.
The entire service staff was courteous and timely. The service associate went through the inspection sheet with me and explained the recommend services for the vehicle.
Quick in and out for recall work, change of wiper blades, complimentary interior disinfectant mist, car wash. All personnel were very accommodating, even when U was late for my appointment.
Conner and Johnny were so easy to work with. They made the car buying process easy and smooth. I would highly recommend them and would use them again
Gregg Young sales people work with their customers. I was a happy customer and will recommend Gregg Young Auto to my friends in the future.
We have purchased an Equinox from Gregg Young and have been very happy with the vehicle and the service at the dealership. There Extra Mile program has proven to be a great add on to our purchase. I have another make of vehicle and they have always been very accommodating for it's service needs as well. The Young team has been terrific, and Joe was super good to work with during our visit.
I can’t say enough about how happy I am with my 2020 Equinox! Mike and everyone at Gregg Young Chevrolet went above and beyond to get me the perfect vehicle for my family with a payment exactly where I needed to be. I have recommended them to everyone I have told about my new suv!
Awesome service from Taylor! Called and he got me right in. Waited for service to be completed. All was covered under my warranty. Thank you Loretta Pender
Great experience with a tire replacement. Arrived with bad tire 2 minutes before closing, the service rep got my new tire ordered and I was out in 10 minutes. I was notified the next morning at 8am that my replacement was ready. Brought vehicle in and switch was done in 15 minutes. First time using their services but won't be the last.
Very good service and friendly staff easy finance Good price of any cars and trucks and i would recommend to friends and family come to look around
No complaints. Very friendly and helpful! I don’t mind waiting for my vehicle to get worked on because they are fast and have a comfortable waiting area.
Very good customer service. Knew everything about the car we bought & showed us how everything worked that was on the vehicle. All staff was friendly.
Always a great experience when dealing with Gregg young. Staff is very friendly and attention to the customer is outstanding. Would highly recommend this dealership!
Great staff great communication and they always get my vehicle in and out quickly. I absolutely will not take my vehicle anywhere else. This team is professional and I trust them!
Excellent service & great turn around on my damaged vehicle. Body shop provided a loaner while repairs were made after a deer hit my car. I highly recommend Gregg Young!
Everyone is very helpful. Mark Adams goes above and beyond to help us. Also Chad in service is very helpful. Thank you to all at this Dealership, the Schiltz family
This was one of my best car buying experiences. Saw this vehicle on an Internet site. It was as nice as they said and the rest went smoothly.
The salesman found the car I wanted and brought it to the store. I was able to drive it home for less than I could have gotten a similar car with more miles and less options.
Oil changed, filter changed and nail in tire fixed while I waited during my lunch hour! Very satisfied with the service provided to me and my car!
I phoned Larry to inform I was involved in an accident, I brought my car in, he took photos, he had my car on the shop on a Friday afternoon and back to me Tuesday morning! Awesome shop, great service, would recommend to anyone, and will always be my go to shop for anything!! Thanks again Laryy at Greg young in Norwalk!!
They went the extra mile and cared very much. Everyone worked hard to answer all my questions and concerns. I left very happy with my decision!
I have bought 3 new vehicles from Gregg Young Norwalk since 2015. It won’t be my last. Nice people and nice atmosphere. Thank you.
I had a great experience at Gregg Young . I was greeted and worked with Javon and Jake to get my truck bought. No heavy pressure just made me a fair deal without a bunch of games. I like a no nonsense approach. Thanks, Lyle Scandrett
I had been on the internet and looking for a used F-150 for awhile now, and saw this vehicle which had very low miles for a 2016. I had already been to Newton - Noble Ford, and Charles Gabus Ford and had driven trucks at both places. My salesman, Jon, was very friendly and worked with me to hold it till my husband came back into town that weekend. Natalie in financing was great to work with. I would recommend your dealership to everybody. Great Service
I saw a GMC that I liked on the internet and contacted through car gurus. They responded quickly and I saw the truck 3 days later. Staff was friendly and I received all promises related to the deal in a week. Would recommend to a friend.
My wife and I bought a used vehicle from Gregg Young Chevrolet in Norwalk. It was in great shape but I thought it could use an alignment. Because we lived an hour away they offered to let us take the vehicle to a dealer closer to us and they would pay for it. I thought that was good of them. Great Experience!
Excellent work and was there less than two hours. I worked from the lounge while I waited. I appreciate all that you do! Thank you!
Excellent customer service. Quality and selection of a larger dealer but with unique and special one on one customer care. I did not feel like I was just a number but that they cared about my wants and needs during the entire purchase process.
They were very friendly and speedy . I was able to wait in a comfortable area with refreshments. Courtesy was their number one priority . Didn’t try to over sell me
We are more than satisfied with the help of repairing our power steering problem and done in less time than expected. Grateful for your service department.
Every time I have come here for service I don’t feel pressured and it feels like its family helping me. Will never take my cars to any other dealer! And the free car wash helps too!!
Did a great job getting navigation system to work. Got me in for the work quickly and gave me a loaner while they worked on the car
Top notch customer service for handling me and dealing with my insurance company. Also repairs made to my car were done in a very professional manner. I will recommend them to anyone. Thanks to Bryan and Larry for all the help.
I've taken my vehicle to two other shops in the DSM area before choosing this one and neither were as efficient and friendly as Gregg Young Chevy in Norwalk. I have used their shop many times for everything from body work, to oil changes to most recently a tire replacement. Yesterday my wife was driving me to work and we got a flat tire within minutes of being on the road. Without a spare, and having three other balding tires we drove in to the service shop as they were opening. Cory saw the urgent situation as my wife ...
The sales rep (Sean Vick) goes above and beyond to help you out. I can say I've never had an experience with a dealership like this one. They take the time for you and the staff is excellent. I would definitely recommend this dealership to everyone.
Delivery to home. Friendly phone calls all Business. Car was as reguested. Various options were fully explained and demonstrated fully. Would recommend Brian Magee to anyone wants excellent service.
Jenny Duncan and Jonathan Gundersen were amazing to work with! Got my husband and I in TWO brand new vehicles that we love. I would definitely recommend them to everyone I know!
My wife and I both purchased cars from this dealership this past month and couldn’t be happier! Great help and friendly service! We got the vehicles we preferred and a price we could afford! Thanks again Greg Young of Norwalk!
Jared was great to work with. Very personable. If he didn’t know the answer, he didn’t make something up, he found the answer. Highly recommend asking for Jared
Service person (Brian) very helpful in determination of service task priority and recommendations of tasks to perform. After initial service tech inspection called me back with recommendations and pricing.
I like the way I was served, I was so excited to get this vehicle. I am appreciating for good job you did. I would recommend my friend to come buy cars to you guys! Thanks!
I recently bought a used car as “as is”. However, I soon discovered that one of the automatic windows was not working. The sale staffs told me to bring it back to the shop to get it fix for free of charge.
Anastasia was pleasant and got me in and out quickly. Did not interact at all with technician. Place was clean anf offered coffee and wster.
Mark Adams was tremendous from my initial call to the final sale. Would highly recommend. Give Mark a call! You will be glad you did.
I had a very good experience at Gregg Young. Staff was very nice and seemed to care your business. They are more than willing to put in the extra effort to make it an excellent sales experience.
Sales team & financing folks worked very hard to get into our Equinox. Super pleased with the process and will recommend Gregg Young to friends and family.
Very friendly staff and comfortable waiting area. Always in and out of there in a short time. Will continue to service my vehicle with them.
Excellent customer service and staff that go to work to find you what you need. I’m very impressed at the lengths Gregg Young went to find the exact truck I was looking for. They were very professional and went the extra mile to get exactly what I wanted. I would highly recommend Gregg Young and the team at the Norwalk location for anyone who is looking to purchase a new Chevrolet vehicle.
Love my new Malibu. It is perfect! Thanks Gary for your help on figuring things out to make it work! Easy and painless. 🙂 Two thumbs up!
Excellent staff and service. I recently had my car repaired there and the staff in the body shop did an excellent job. It was repaired in a timely manner and they made sure I had a car rental to use. The paint job was a perfect match. Thanks to Larry Lucas and his crew!
Meagan was the greatest but disappointed the dealer would not provide a second key for the vehicle. It was a local trade and one owner so I have s hard time thinking it didn’t get traded with two keys, and they did not offer to get us one. In my book that should be standard. Having said that, it was GREAT car buying experience overall! Will recommend to friends and family and already have.
jenny is a excellent sales person you better be proud of her she explained every thing thoroughly and was patient during the process of finding a vehicle and financing that fits our needs.
Was a great experience from the beginning. The salesman was very knowledgeable and not pushy. The general manager introduced himself right away and made making the sale pleasurable and easy.
I just purchased my third vehicle from Gregg Young Chevrolet in Norwalk, IA ! Mark Adams who has sold me all three vehicles is friendly before and after the sale. The fiance department s excellent and the service and parts departments excel in their service and are all very knowledgeable. I recently purchased a 2012 CHEVROLET CRUZE! Wonderful vehicle which runs great and super clean. After the purchase I had a cruise control installed. It was installed in one day! I will only go to Gregg Young for all my service and purchases.